Future Business Academy is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards, including full compliance with the European Accessibility Act (EAA) 2025.
Future Business Academy meets all requirements of the European Accessibility Act, which came into force on 28 June 2025, including:
Accessible e-learning platform and services
Compliant payment and e-commerce systems
Accessible customer support services
Alternative formats for all educational materials
WCAG 2.2 Level AA – Compliant – All success criteria met
EN 301 549 (2021) v3.2.1 – Compliant – European standard for ICT accessibility
European Accessibility Act – Compliant – E-learning services compliant
UK Equality Act 2010 – Compliant – All requirements met
ISO/IEC 40500:2012 – Exceeded – We meet WCAG 2.2 standards
This accessibility statement applies to:
The Future Business Academy website (www.futurebusinessacademy.com)
Our learning management system (LMS)
All course content and materials
Video content and multimedia
Assessment and certification systems
Student support portals
Mobile applications (iOS and Android)
Payment and enrollment systems
This statement does not cover third-party content or tools that are clearly marked as external resources.
As an e-learning service provider, we are required to comply with the European Accessibility Act. Here’s how we ensure compliance:
Platform Access: Our learning platform is perceivable, operable, understandable, and robust for all users
Course Materials: All content available in multiple formats (video, audio, text, downloadable documents)
Communication: Support available through multiple channels (email, phone, chat, video call)
Documentation: All user guides and help materials meet accessibility standards
Fully accessible checkout process
Clear pricing information
Multiple payment methods
Accessible payment confirmations and receipts
Accessible contact methods
Staff trained in accessibility needs
Response available in alternative formats
Sign language interpretation available on request
Logical heading structure (H1-H6) throughout
Skip navigation links on all pages
Consistent navigation across the platform
Breadcrumb trails for orientation
Sitemap available
Search functionality with filters
Keyboard navigation for all interactive elements
Focus indicators meeting WCAG 2.2 requirements
No keyboard traps
Colour contrast ratios exceed WCAG AA standards (minimum 4.5:1 for normal text, 3:1 for large text)
Colour is never the sole method of conveying information
Text resizable up to 400% without horizontal scrolling
Responsive design for all screen sizes
Support for browser zoom up to 400%
High contrast mode support
Dark mode option available
Alternative text for all informative images
Decorative images marked appropriately
Captions for all video content
Audio descriptions for visual content
Transcripts for audio and video content
Sign language interpretation for key content
Downloadable materials in multiple formats (PDF, Word, HTML, ePub)
Mathematical content available in MathML
All form fields have descriptive labels
Error messages are clear and specific
Required fields clearly marked
Instructions provided for complex interactions
Sufficient time limits with extension options
Progress indicators for multi-step processes
Confirmation dialogs for destructive actions
Adjustable playback speed for videos
Chapter markers in long videos
Note-taking tools with accessibility features
Screen reader-compatible quizzes and assessments
Alternative assessment methods available
Extended time for assessments when needed
Accessible discussion forums
NVDA (Windows)
JAWS (Windows)
VoiceOver (macOS/iOS)
TalkBack (Android)
Orca (Linux)
Dragon NaturallySpeaking
Windows Speech Recognition
Voice Control (macOS/iOS)
Voice Access (Android)
ZoomText
MAGic
Built-in OS magnifiers
Switch controls
Head pointers
Eye tracking devices
Sip-and-puff systems
Daily automated accessibility scans using axe DevTools
Continuous integration testing with Pa11y
WAVE (WebAIM) evaluation on all new content
Lighthouse accessibility audits
Monthly keyboard navigation testing
Quarterly screen reader testing across platforms
Bi-annual expert accessibility audits
Regular colour contrast verification
Mobile accessibility testing on various devices
Regular testing with users with disabilities
Accessibility feedback panel of 50+ users
Annual accessibility survey
Continuous feedback collection and implementation
Some legacy PDF documents lack proper tagging – Screen reader navigation may be difficult – HTML versions available on request – Fix by September 2025
Live chat widget has intermittent keyboard focus issues – Keyboard users may struggle with chat – Email and phone support available – Fix by October 2025
Large print: Documents in 16pt or larger font
Easy Read: Simplified versions with visual supports
Audio: MP3 recordings of text content
Braille: Grade 1 or Grade 2 (5 working days notice)
Electronic text: Compatible with screen readers
BSL interpretation: For live sessions and recordings
Subtitles in multiple languages: For international students
Request alternative formats at least 48 hours in advance (5 days for Braille) via accessibility@futurebusinessacademy.com
Phone: +44 28 9099 6909 (Monday-Friday, 9am-5pm GMT)
Text/SMS: +44 7555 123456
Video call with BSL: Book via email
Post: Accessibility Team, Future Business Academy, c/o ProfileTree, McSweeney Centre, 31 Henry Pl, Belfast BT15 2AY
Initial acknowledgement: Within 24 hours
Full response: Within 3 working days
Alternative format provision: Within 48 hours (5 days for Braille)
Complex issues: Initial response within 3 days with timeline
Contact our accessibility team with your concern
If unresolved, escalate to Head of Learning Experience
Final escalation to Managing Director
Written response within 20 working days
Equality Commission for Northern Ireland
Website: www.equalityni.org
Phone: 028 90 890 890
Textphone: 028 90 500 589
National Disability Authority
Website: nda.ie
Phone: +353 1 608 0400
Email: info@nda.ie
Contact your national enforcement body responsible for EAA implementation. A full list is available at EU Commission EAA page.
Full EAA compliance achieved
WCAG 2.2 Level AA compliance
Accessibility training for all staff
User testing programme established
Launch AI-powered accessibility assistant
Implement real-time captioning for all live sessions
Add haptic feedback for mobile apps
Expand sign language support
Achieve WCAG 2.2 Level AAA for core functions
ISO 30071-1 certification
Accessibility Centre of Excellence designation
Open-source our accessibility testing tools
All staff complete accessibility training within 30 days of joining
Quarterly accessibility workshops
International Association of Accessibility Professionals (IAAP) certified specialists on staff
Regular participation in accessibility conferences
Contributing to W3C accessibility guidelines development
EAA Compliant Service Provider (2025)
WCAG 2.2 AA Certified
Member of International Association of Accessibility Professionals
Business Disability Forum Member
This accessibility statement has been prepared in accordance with:
European Accessibility Act (Directive 2019/882)
EN 301 549 V3.2.1 (2021-03)
UK Equality Act 2010
Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
Web Content Accessibility Guidelines (WCAG) 2.2
This website was last tested on 10 August 2025. Testing was performed by both our internal accessibility team and an independent accessibility consultant certified by IAAP.
We used the following methods to prepare this statement:
External audit by certified accessibility consultant
Self-evaluation using automated and manual testing
User testing with participants with various disabilities
Review against EAA requirements and EN 301 549
Accessibility is not a feature—it’s a fundamental right. We’re committed to ensuring everyone can access quality AI and digital education, regardless of ability. Your feedback helps us improve, and we genuinely welcome it.
